Shipping and Returns

Shipping & Returns PolicyEffective Date: May 15, 2026 Thank you for shopping at Woodland Armory. 
This Shipping & Returns Policy explains how we process and ship orders, as well as our rules for returns and refunds.
Order Processing Time
  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
  • Orders placed after 12:00 PM Central Time will be processed the next business day.
  • During peak periods (holidays, sales), processing may take up to 5 business days.
Shipping Methods
We primarily use USPS. Ocasionally we will use other carriers.

Free Shipping: Available on all orders over $99 USD within the United States (automatically applied at checkout).

Delivery Estimates: Delivery times are estimates only and are not guaranteed. They do not include processing time or delays caused by customs, weather, or carrier issues. We are not responsible for shipping delays once the package leaves our facility.
We do not ship internationally. 
Order Tracking
You will receive a shipping confirmation email with a tracking number once your order ships. You can track your package using the link provided or on the carrier’s website.
Shipping Address
Please ensure your shipping address is accurate. We are not responsible for packages sent to incorrect addresses provided by the customer. If you need to change the address after ordering, contact us as soon as possible.
Returns Policy
We want you to love your purchase. Returns are accepted within 30 days of delivery.
Eligibility
  • Items must be unused, in original packaging, and in the same condition as received.
  • You must have the original receipt or order number.
Non-Returnable Items
  • Personalized or custom-made products
  • Digital downloads, gift cards, or e-books
  • Perishable goods
  • Intimate apparel, swimwear, and hygiene products
  • Clearance, final sale, or marked non-returnable items
Defective or Damaged Items
Contact us within 7 days of delivery with photos of the issue. We will cover return shipping and either replace the item or issue a full refund.
Return Process
  1. Email us at sales@sjhardware.us with your order number and reason for return.
  2. Wait for approval and return instructions (unsolicited returns may be refused).
  3. Ship the item back using a trackable method (return shipping is at your expense unless defective).
  4. Once received and inspected, we will process your refund or exchange within 5–10 business days.
Refunds
  • Refunds are issued to the original payment method.
  • Original shipping fees are non-refundable.
  • Restocking fees (up to 20%) may apply on certain returns.
Contact Us: For any questions about shipping or returns, please reach out.
Email: sales@sjhardware.us
Phone: 612-208-3688
Contact Form: Available on our website.
We typically respond within 24–48 hours on business days.